Products (i.e. ebooks or articles, etc.) are delivered as downloadable digital files from our website. Many are compressed as ZIP files. You will need a ZIP decompression program to access them. You should already have this installed on your computer but if you don't, you can get a FREE utility from sites such as http://www.winzip.com/ or http://www.rarlab.com/

Some files are delivered in PDF file format. To display PDF files you will need Adobe Acrobat Reader which is available FREE from http://www.adobe.com/

Audio files are delivered in the MP3 or MP4 format. To listen to MP3 or MP4 files you will need a player such as Windows Media Player or Apple iTunes, available FREE from http://www.microsoft.com or http://www.apple.com respectively.

Other files are delivered as text or HTML files which can be loaded into and read by any leading web browser such as FireFox, Internet Explorer, or Safari.

Bokula Ltd, registered in England no. 07123383; registered office: 789 Finchley Road, London NW11 7TJ, United Kingdom.